TWS is a membership services organization dedicated to meeting member needs. Over the past year, we’ve upgraded many of our member services, including improving our electronic communication with members, providing members with the ability to view and update their personal information (such as mailing address or job title), and creating a searchable membership directory.
For members who are new to using these services, we hope these answers to Frequently Asked Questions will help you to understand how to make best use of our system, and also help us identify where we can continue to improve these new services. If these FAQs do not provide you with the information or assistance you need, please contact email@example.com or call (301) 897-9770 ext 312.
What should I do if I can’t log into the system or the system is not responding when I am trying to join TWS online, renew my membership or modify my membership information?
To join TWS for the first time, visit the Membership Center, click “Join The Wildlife Society," and then follow the instructions for new members. To renew your TWS membership, visit the Membership Center and log in with your current username and password. If you joined through the mail your password is initially set to “wildlife" but we recommend you change this password. If you have forgotten your password, there is a link provided to reset it. Once you are logged in, you can make changes to your contact information, as well as change your login information.
How can I ensure that I receive the regular email blasts and e-newsletters sent by TWS?
- Check to make sure your email address is listed correctly in the TWS membership database by logging into the Membership Center and verifying your information.
- Check the network system security settings at your workplace. Some organizations have software and/or firewalls that may read TWS email blasts as spam and block them from reaching your inbox. This is particularly true if your employer is a provincial, state or federal government agency, or a college or university.
- Ask your system administrator to change your settings so that TWS is identified as a legitimate and safe sender of messages for your system.
- Add firstname.lastname@example.org to your safe senders' list.
- Contact us if you have not received The Wildlifer or the Wildlife Policy News more than two months in a row.
How do I update the email address where I want to receive TWS email blasts?
To update your email address, log in to the Membership Center and follow the directions there.
How to I subscribe to TWS email blasts if I unsubscribed from them before?
If you unsubscribed from TWS email blasts using the safe unsubscribe link at the very end of the email message, you will have to re-subscribe by yourself. To re-subscribe to the list click the “forward e-mail” link located at the bottom of a previous e-mail message from TWS, and in the new window put yourself and your email address as one of the receivers. You will then receive a message that will have a subscribe link. If you experience problems, please email email@example.com
What do I do if I am a subscriber to The Journal of Wildlife Management (JWM) and Wildlife Monographs in print and am not receiving copies of these publications in the mail?
- Check your contact information in the Membership Center to verify your mailing address is correct.
- Verify that you signed up to receive the print version of the JWM in addition to the online version. If you paid only $40 for your subscription during the time of your renewal, then you purchased the online version only. If you paid $60, then you purchased the online and print versions (outside the U.S., subscriptions are $95).
What do I do if I am a subscriber to The Journal of Wildlife Management and Wildlife Monographs online, but cannot access or download journal articles?
For current JWM and/or WSB subscribers, visit the Membership Center, log in with your username and password, then click "My Publications" on the left side menu. Click the link for the publication you want to access. You will be redirected to Wiley Online Library where you will be able to access issues of the current volume and past volumes up to 2004.
For the archives, visit the Membership Center, log in with your username and password, then click "My Publications" on the left side menu. The link to JSTOR is listed there for each publication. Note: downloading online journal articles is subject to JSTOR's Terms and Conditions of Use.
What do I do if I am a current TWS member but I am not a subscriber to The Journal of Wildlife Management and Wildlife Monographs online, but I would like to access the archives?
Access to JWM, WSB and Monographs archive is a membership benefit and is available through JSTOR. Visit the Membership Center, log in with yourusername and password, then click "My Publications" on the left side menu. The link to JSTOR is listed there for each publication. Note: downloading online journal articles is subject to JSTOR's Terms and Conditions of Use.
What do I do if I am a TWS member in good standing, but am not receiving in the mail my copies of The Wildlife Professional?
Verify the mailing address listed in the Membership Center is correct. Once the address is corrected, you should receive copies of The Wildlife Professional on a quarterly basis.
What do I do if I am a TWS member in good standing and am not receiving in the mail my copies of The Wildlifer, TWS’ member newsletter?
The Wildlifer is now available online only, except by special request. As an organization concerned with wildlife and natural resources conservation, we are looking to reduce our use of paper and printing supplies, which also allows us to keep member costs down. If you wish to receive a paper copy of The Wildlifer, you must contact firstname.lastname@example.org or call (301) 897-9770 ext 312.